Interviews with dozens of current and former employees reveal what went wrong and what it tells us about where Amazon is headed.
Fascinating read. Bezos sounds like a lot of other wealthy founders, I know: eccentric, confident to a fault, and often more concerned about the long game rather than short-term sound decisions.
I think these are admirable qualities in founders actually. The problem is that such a person needs a friend he/she trusts to say, “Ok, no really, you’re being completely unreasonable.” Without that, you eventually get to madness and unsustainable ideas.